Curb-Side Family Meal & Family Gatherings Notes:
Delivery Times:
- Curbside Delivery – Tuesday-Saturday (2pm-5pm)
- Curbside Delivery – Sunday (11am-2pm)
- Curbside Pick-ups – Tuesday-Saturday (2pm-4pm)
- Curbside Pick-ups – Sunday (11am-1pm)
Cancelation Policy:
- No changes or refunds once orders are placed.
All Season Menu Notes:
- Any cancellation with more than 2-days notice will be refunded with a store credit only.
- Cancellation fee will apply to parties canceled without a minimum of 2-days notice.
- Rack deposits will be forfeited if not returned within 2 weeks.
- Parties do not include: tablecloths, coffee urn, cold cups, aluminum foil, cake plates, cake forks, butter and grated cheese.
Important Notes When Using Heating Racks:
- If using Heating Racks they must be skirted with aluminum foil when setup outdoors or in front of or under air-conditioning vents.
- Heating Racks must not sit in direct sunlight.
- Dining room tables must be lined with padding.
- Heating Racks must always sit atop aluminum foil.
- Heating Rack must be at least 1 inch apart for proper air flow.
- Jacques will not be held responsible for any damages caused by sternos.
- Sternos must sit in chaffing dish racks only.
- Sternos must be lit while serving. Upon completion, remove food pans and let cool before refrigerating.
Indoor Set-Up Guidelines:
- Please ware face covering.
- Please maintain social distance (6-feet) with delivery person at all times.
- Please limit the number of people in the set-up area.
Outdoor Set-Up Guidelines:
- Please ware face covering.
- Please maintain social distance (6-feet) with delivery person at all times.
- Please provide water for the driver to set up the racks.
- The delivery person does not enter the home.
