Client Notes | Jacques Exclusive Catering
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732.495.2600

Client Notes

Curb-Side Family Meal & Family Gatherings Notes:

Delivery Times:

  • Curbside Delivery – Tuesday-Saturday (2pm-5pm)
  • Curbside Delivery – Sunday (11am-2pm)
  • Curbside Pick-ups – Tuesday-Saturday (2pm-4pm)
  • Curbside Pick-ups – Sunday (11am-1pm)

Cancelation Policy:

  • No changes or refunds once orders are placed.

All Season Menu Notes:

  • Any cancellation with more than 2-days notice will be refunded with a store credit only.
  • Cancellation fee will apply to parties canceled without a minimum of  2-days notice.
  • Rack deposits will be forfeited if not returned within 2 weeks.
  • Parties do not include: tablecloths, coffee urn, cold cups, aluminum foil, cake plates, cake forks, butter and grated cheese.

Important Notes When Using Heating Racks:

  • If using Heating Racks they must be skirted with aluminum foil when setup outdoors or in front of or under air-conditioning vents.
  • Heating Racks must not sit in direct sunlight.
  • Dining room tables must be lined with padding.
  • Heating Racks must always sit atop aluminum foil.
  • Heating Rack must be at least 1 inch apart for proper air flow.
  • Jacques will not be held responsible for any damages caused by sternos.
  • Sternos must sit in chaffing dish racks only.
  • Sternos must be lit while serving. Upon completion, remove food pans and let cool before refrigerating.

Indoor Set-Up Guidelines:

  • Please ware face covering.
  • Please maintain social distance (6-feet) with delivery person at all times.
  • Please limit the number of people in the set-up area.

Outdoor Set-Up Guidelines:

  • Please ware face covering.
  • Please maintain social distance (6-feet) with delivery person at all times.
  • Please provide water for the driver to set up the racks.
  • The delivery person does not enter the home.
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Jacques Exclusive Catering
403 State Route 36
Hazlet, NJ 07730
732.495.2600View map
Jacques Reception Center
500 Palmer Avenue
Middletown, NJ 07748
732.671.0700View map
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